The Financial Relief Navigator (FRN), is an online tool that helps vulnerable Canadians and those impacted financially by COVID-19 access critical emergency benefits and financial relief from governments, financial institutions, telecoms and internet providers. While some other tools focus on only emergency benefits, the FRN acts as a one-stop portal where Canadians can access relief measures from all of these entities.
Some unique features include:
- Simple, intuitive navigation with plain language descriptions of benefits and financial relief measures.
- Information on the impact of COVID-19 benefits on existing benefits that people may already be receiving (e.g. Social Assistance).
- Information on relief measures in place for major banks, credit unions, utilities and telephone/internet providers.
How it works:
Users can find out what benefits and relief they could get by selecting the money issues that describe their situation. A full list of benefits and relief measures can also be viewed for each province. The FRN is available in French and English.