About 211

211 is a free and confidential service that easily connects people to the critical social and community supports they need.

Looking for a Food Bank? Call 211 or visit www.211.ca

Unlike search engines, 211 applies a human touch for personalized solutions. Their highly-trained and accredited Community Navigators know how to ask the right questions to get the full picture of a person’s needs. Navigators then provide referrals to services to connect them to the right supports. In addition, some partnerships include 211 registering individuals for services directly or providing a warm transfer to the program. 211 will also advocate on a contact’s behalf, at their request.

211 is available by phone for those looking to speak to a friendly voice or by text, online search, email or chat for those looking for convenience or who feel the stigma of asking for help. This makes our service available to all people of Ontario regardless of their level of digital understanding or ability to access the internet.

Frequently Asked Questions

FAQ | 211 Ontario

211 Data

211 Business Intelligence Dashboard | 211 Ontario

Older adult calling 211

Social Posts

Consider this your official invitation to United Way's PJ Day! 🎉🛏️ 

Feeling the winter chill? Warm up with us this Friday, December 12th and get cozy in support of United Way Peterborough & District’s annual campaign.

To participate, simply donate $5 and enjoy rocking your fuzziest slippers, comfiest PJs, or favourite track pants all day long. You can event invite your coworkers and make it a workplace PJ party! 

When you donate to the United Way, every dollar you give supports 20 local partner agencies doing vital work right here in Peterborough & County.

Ready to get cozy for a cause?
👉 Visit the link in our bio to take part!
☕️We kicked off our @unitedwayptbo Staff Spirit Week with a cozy hot chocolate bar at our all-staff meeting! 

❤️Even though our team gives in many ways year-round, Spirit Week is a chance to come together, have some fun, and show what workplace campaigns can look like across our community!

😊Cheers to Jim for starting us off with a smile. Stay tuned to see what the rest of Spirit Week brings!
❄️ TODAY (Dec. 6) - Public pickup day for neighbours in need of coats and other warm gear, too!

📍10AM - 3PM at @path_ptbo 385 Lansdowne Street East. 

🗓️ Can’t make it today? Public pickup days take place the first Saturday of every month, from now until April. 

📞Questions? Call (705)775-7284
📸 Whoever gets caught on camera…. Has to promo the December 50/50!

❤️ When you buy United Way Peterborough & District 50/50 tickets, no one loses. In fact, there’s always two winners: you and your community. 

💸 Congratulations to our November winner, J. Million of Peterborough on taking home $877.50!

🔗 Tickets for the December draw are live! Find out more at the link in our bio. 

*Must be 18 years or older to purchase 50/50 tickets. Ontario residents only.
❤️ Today is the day - #GivingTuesday 2025!

💡Did you know that thanks to a generous anonymous donor, all new donations will be matched 100%, and any donor who increases their gift by 10% or more will have that increase matched as well. 

✨ That means not only will your gift strengthen our community’s social safety net by championing our research efforts and sustaining the work of our 20 partner agencies, but your impact can be DOUBLED‼️

🔗 To learn more about the work of UWP, and explore ways you can give, visit the link in our bio!
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