About 211

211 is a free and confidential service that easily connects people to the critical social and community supports they need.

Looking for a Food Bank? Call 211 or visit www.211.ca

Unlike search engines, 211 applies a human touch for personalized solutions. Their highly-trained and accredited Community Navigators know how to ask the right questions to get the full picture of a person’s needs. Navigators then provide referrals to services to connect them to the right supports. In addition, some partnerships include 211 registering individuals for services directly or providing a warm transfer to the program. 211 will also advocate on a contact’s behalf, at their request.

211 is available by phone for those looking to speak to a friendly voice or by text, online search, email or chat for those looking for convenience or who feel the stigma of asking for help. This makes our service available to all people of Ontario regardless of their level of digital understanding or ability to access the internet.

Frequently Asked Questions

FAQ | 211 Ontario

211 Data

211 Business Intelligence Dashboard | 211 Ontario

Older adult calling 211

Social Posts

We are so happy to be back at our Stewart St. office after a couple of weeks working remotely due to aforementioned “unforeseen circumstances”! Come by and say hello! The team has missed you.
You’re not seeing double, your generosity can go twice as far!

For 85 years, neighbours have been coming together to build a stronger, more caring Peterborough community. This year, there’s an extra reason to celebrate: eligible donations will be matched dollar for dollar!

Thanks to the generosity of an anonymous donor, new donations of $85 or more, as well as any increase to an existing gift, will be matched 100% through our 2026 Community Campaign.

This is the third and final year of this incredible matching gift, making it a special opportunity to double your impact and help support the network of 20 local agencies working to strengthen our community.

Whether you’re making your first gift or increasing your support, your generosity makes a difference.

85 years united. Double the impact. Stronger together.

Learn more at the link in our bio!
🧡 Today we wear orange. In honour of every child who was taken. Every family that was broken. Every survivor who carried the weight of what should never have happened.

Reconciliation is not a moment; it’s a responsibility we carry every day.
United Way Peterborough & District walks alongside Indigenous communities, today and always. #OrangeShirtDay #TruthandReconciliation
Shop the Certified Neighbour Collection online now at the link in our bio. 

A portion of the proceeds directly support your United Way Community Campaign. 

Local pickup in Peterborough available @ricartpromo or shipping options with Canada Post and Purolator!
One week ago, we launched our 2026 Community Campaign! 🎉 

Thanks to Campaign Cabinet member, Trista Greer and @ftlom.inc we have the perfect little recap to relive it. ❤️

There are so many ways to be a Certified Neighbour. 

Want to get involved? Whether you’re a business or an individual there’s a role you can play in supporting our community! 

⬇️ Comment “CERTIFIED” and we’ll send you a DM and share the different ways you can support the Campaign! 

#85YearsUnited and we’re just getting started.
The Certified Neighbour Collection is officially here!

You saw it at our Campaign Launch. You asked about it. And now… you can officially get your own Certified Neighbour swag!

Our first drop is live with many ways to rep your neighbourhood, including:
❤️ the 2-Tone Hat
❤️ the Crewneck Fleece
❤️ the Tote

Check out the online store for yourself to see what else is available. 

The best part? Proceeds from every purchase go directly to supporting United Way Peterborough & District’s Community Campaign. The people, programs and organizations that are working to build a stronger community, together.

🛍️ Shop the colllection through the link in our bio

📤 Local pickup at @ricartpromo or shipping options available via Canada Post & Purolator!

Tag your Certified Neighbours in the comments. Share this post. Show us how you’re sporting yours. And let’s see just how far the Certified Neighbour crew can go!
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