About 211

211 is a free and confidential service that easily connects people to the critical social and community supports they need.

Looking for a Food Bank? Call 211 or visit www.211.ca

Unlike search engines, 211 applies a human touch for personalized solutions. Their highly-trained and accredited Community Navigators know how to ask the right questions to get the full picture of a person’s needs. Navigators then provide referrals to services to connect them to the right supports. In addition, some partnerships include 211 registering individuals for services directly or providing a warm transfer to the program. 211 will also advocate on a contact’s behalf, at their request.

211 is available by phone for those looking to speak to a friendly voice or by text, online search, email or chat for those looking for convenience or who feel the stigma of asking for help. This makes our service available to all people of Ontario regardless of their level of digital understanding or ability to access the internet.

Frequently Asked Questions

FAQ | 211 Ontario

211 Data

211 Business Intelligence Dashboard | 211 Ontario

Older adult calling 211

Social Posts

Our grand finale retirement prank: a boardroom full of Jim’s!

Thanks for the laughs, Jim.

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Open post by unitedwayptbo with ID 18458771851117816
Our grand finale retirement prank: a boardroom full of Jim’s! Thanks for the laughs, Jim.

Today is National Indigenous Peoples Day.

We celebrate the diverse cultures, histories, and contributions of First Nations, Inuit, and Métis Peoples.

Let’s continue learning and reflecting together

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Today is National Indigenous Peoples Day. We celebrate the diverse cultures, histories, and contributions of First Nations, Inuit, and Métis Peoples. Let’s continue learning and reflecting together

Happy Father’s Day 💙

Your love and guidance help build stronger communities.

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Happy Father’s Day 💙 Your love and guidance help build stronger communities.

Today, United Way Peterborough & District is announcing an important leadership transition.

As Jim Russell prepares to retire after nearly 15 years as Chief Executive Officer, we extend our deepest gratitude for his leadership, dedication, and commitment to building a stronger community. Jim`s impact on this organization and the people we serve will be felt for years to come.

At the same time, we are pleased to welcome Jason Seguya as our next Chief Executive Officer, effective July 6, 2026. Jason brings experience leading mission-driven organizations and a strong commitment to collaboration, community engagement, and positive social impact.

As we look ahead to our 85th year of serving Peterborough & County, we are excited for the future and confident in the leadership that will guide us into this next chapter.

Please join us in thanking Jim for his years of service and welcoming Jason to the United Way movement.

Read more at the link in our bio.

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Open post by unitedwayptbo with ID 18358497703215779
Today, United Way Peterborough & District is announcing an important leadership transition. As Jim Russell prepares to retire after nearly 15 years as Chief Executive Officer, we extend our deepest gratitude for his leadership, dedication, and commitment to building a stronger community. Jim's impact on this organization and the people we serve will be felt for years to come. At the same time, we are pleased to welcome Jason Seguya as our next Chief Executive Officer, effective July 6, 2026. Jason brings experience leading mission-driven organizations and a strong commitment to collaboration, community engagement, and positive social impact. As we look ahead to our 85th year of serving Peterborough & County, we are excited for the future and confident in the leadership that will guide us into this next chapter. Please join us in thanking Jim for his years of service and welcoming Jason to the United Way movement. Read more at the link in our bio.

This #ThankfulThursday, we`re sending a huge shoutout to all our Day of Caring sponsors! 📣✨

These incredible businesses are helping make #Peterborough and County a better place to live and we couldn`t be more grateful for their partnership.

➡️ Interested in being part of Day of Caring? Send us a message to dayofcaring@uwpeterborough.ca to learn how you can get involved!

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Open post by unitedwayptbo with ID 18057720014744427
This #ThankfulThursday, we're sending a huge shoutout to all our Day of Caring sponsors! 📣✨ These incredible businesses are helping make #Peterborough and County a better place to live and we couldn't be more grateful for their partnership. ➡️ Interested in being part of Day of Caring? Send us a message to dayofcaring@uwpeterborough.ca to learn how you can get involved!

June is National Indigenous History Month.

We honour First Nations, Inuit, and Métis Peoples: their histories, cultures, and ongoing leadership.

As a network, we have deepened our engagement by inviting network-wide individual and collective reflection, and we continue to reflect on our commitment to reconciliation.

#IndigenousHistoryMonth

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Open post by unitedwayptbo with ID 18092804782991492
June is National Indigenous History Month. We honour First Nations, Inuit, and Métis Peoples: their histories, cultures, and ongoing leadership. As a network, we have deepened our engagement by inviting network-wide individual and collective reflection, and we continue to reflect on our commitment to reconciliation. #IndigenousHistoryMonth
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