i Count Ptbo

A Roof Over my head…. 2018 Enumeration 




Today, at YES Shelter for Youth and Families, United Way of Peterborough & District, in partnership with City and County of Peterborough released the results from the 2018 Homelessness Enumeration Report.

From March 20th – March 23rd, over 80 volunteers conducted 200 surveys with people at 28 service locations and on the streets within the City and County of Peterborough. They asked question such as: Where are you staying tonight? How many different times have you experienced homelessness? How many times in the previous 6 months period, have you used emergency health services (including: ambulance, healthcare at emergency room, hospitalization, crisis service).  What emerged from that undertaking was a story of individuals young and old, educated and working, some suffering from addiction, some fleeing abusive relationships, some agonizing over family breakdown, and most wanting to have their story told and understood.

The report provides a detailed profile of homelessness in City and County of Peterborough that will be used to inspire and plan for system level innovation and efficient resource allocation – all designed to drive towards the Province of Ontario’s goal of ending chronic homelessness by 2025. Key results include:

  • A minimum of 259 people were homeless throughout March 20-March 23
  • 27% identified as Indigenous or Indigenous Ancestry
  • 58% of those surveyed experienced homelessness before the age of 25
  • 9 people surveyed are Veterans
  • The three main reasons for Homelessness among participants were: Family Breakdown, Unsafe Housing, Addiction/Substance Use.

In March 2016, the community’s first Point-in-Time (PiT) count was conducted and this year, the key characteristics of survey participants during the 24-hour point-in-time count are very similar to those identified in 2016.

We would like to give our sincere thanks to the 200 people who agreed to be surveyed and trusted us with their personal stories. We also offer our thanks to the 19 local organizations that participated in in ICountPtbo, the five high schools in the Kawartha Pine Ridge District School Board, the over 80 volunteers, members of the ICountPtbo Advisory Committee and community stakeholders.

Click here to read the full report.

Click here to view the key findings.

iCountPtbo – Report Release

Click here to register for the event. 


iCountPtbo – preliminary results are in!

Click here to read article with preliminary results

Click here to listen to Peterborough This Week podcast featuring Lisa Smith (Director of Philanthropic Impact, United Way Peterborough & District) and Dorothy Olver (Program Manager, City of Peterborough, Social Services Division) 




The preliminary results are in!  Please join us on Thursday April 12th from 2-3pm in the Multipurpose Room at the Library, where we will be sharing some initial results from ICountPtbo.  It’s an opportunity to learn more about the people experiencing homelessness in our community and what this means for our homeless service system.

RSVP by clicking this link!

iCountPtbo – Complete a Survey

Are you couch surfing, sleeping outside, or homeless?

We would like to talk to you and complete a short housing and homelessness survey

You will receive a gift card for taking the time to answer our questions

There are a number of ways to complete a survey:

  1. Call us at 705-742-8839 March 20 6pm-11pm, March 21-23 9am-5pm.
  2.  Drop by one of the survey locations listed by clicking here.
  3. If you are age 16-24, come to our youth event March 21st 4PM-7PM at the Library. Click here for details.
  4. If you’re out and about on March 20, you may be approached by a volunteer to complete the survey. Volunteers will also be conducting surveys in the shelters and warming room.
  5. The following service providers will also be conducting surveys with their clients. If you are a client of one of these organizations, please ask staff about how to complete a survey.
  • Canadian Mental Health Association
  • Dalhousie Youth Support Services
  • Elizabeth Fry Society
  • Employment Planning Council
  • Four Counties Brain Injury Association
  • Four Counties Addictions Services Team (FOURCAST)
  • John Howard Society
  • Peterborough Youth Services

iCountPtbo – Call for Volunteers

Click here for information about how you can volunteer for our upcoming #iCountPtbo Homelessness Enumeration.

Mandatory Volunteer Training: Volunteers MUST attend one of the following volunteer training sessions.

March 7 @ 12-2pm @ Peterborough Library (FOL Community Room)

March 7 @ 6:30-8:30@ Peterborough Library (FOL Community Room)

March 15 @ 2:30-4:30pm @ Peterborough Library (Multi-purpose Room)

iCountPtbo – Media Communication

Read our Media Release here!

iCountPtbo – FAQs

  1. What’s happening? – Peterborough is conducting a week long initiative to better understand the needs of people experiencing homelessness.  For four days, from March 20th to March 23rd, trained volunteers will be conducting short surveys in Peterborough City and County.  The goal is to know every person experiencing homelessness in our community by name and to help them get connected to available housing and support services as quickly as possible.


  1. Why is undertaking homelessness count important?
  • Community partners working to change homelessness in Peterborough want understand the needs of the homeless population in order to best inform planning and investments.
  • This process will ensure everyone experiencing homelessness is accounted for, will assist in understanding the big picture of need and level of vulnerability of people experiencing homelessness across Peterborough, and help to plan and better allocate responses and supplement effective programming.
  • It will provide information and allow us to measure progress towards ending homelessness.
  • It will increase public awareness about homelessness.
  • Our count is part of a cross-Canada initiative. The results of our PiT Count will contribute to a better understanding of homelessness regionally, provincially/territorially and nationally. The initiative is also a requirement of the Province for all Social Service Managers to conduct counts of people experiencing homelessness in their communities.
  • It is not simply about enumerating homeless persons; it’s about catalyzing change at the local and national levels to end homelessness.


  1. How will it work? – Teams of trained volunteers present on the streets, in shelters, drop-ins and other community service locations over March 20th to 23rd and conduct a short housing and homelessness survey with anyone experiencing homelessness who wishes to participate. The data collected will be compiled and shared back at a Community Debrief session on April 3rd for anyone interested in hearing more about the results and the next steps.

It will include three components:

  • Unsheltered (outside) Teams stop every person they encounter in outdoor study areas in public places. This information is used to calculate an estimate of the number of people sleeping outdoors on the night of the survey.
  • Sheltered (inside) Staff will collect the actual number of people who are homeless and staying in temporary shelter.
  • Unsheltered, Sheltered, and Hidden Volunteers will conduct a needs assessment surveys with people who are homeless and willing to be surveyed.


  1. What will we do with this information? – The count includes invitation for participants to share their name and contact information.  The names collected will be organized based on each individual or family’s needs, and as different resources become available, the households will be matched with the most appropriate resource.  This could include affordable housing, financial supports, supportive housing or private market units. A report on the key findings from the initiative will be released in June.  The data collected will also contribute to a cross-Canada picture of homelessness.


  1. How can people get involved? – Anyone interested in ICountPtbo can sign-up for our mailing list, or follow us on Twitter. Volunteer opportunities will be shared through those channels.  We need volunteers to help conduct the surveys over four days from March 20th to 23rd.  Volunteer training will take place on March 7th from 12-2pm and 6:30-8:30pm.  Anyone interested in learning more about the results and the next steps should attend the Community Debrief session on April 3rd.


  1. Will we count everyone who is experiencing homelessness? – We know we won’t capture everyone through ICountPtbo, but we will reach as many people as we can, and our numbers from the count in shelters and the streets will represent a minimum number of people experiencing absolute homelessness (unsheltered or in shelters). Peterborough agencies have agreed to continue to survey and connect with people on an ongoing basis, past the week long count to understand levels of need and connect people to appropriate resources for housing and supports.


  1. How will we ensure that highly vulnerable populations are not put at further risk?
  • Training: all ICountPtbo volunteers are trained to deliver the survey respectfully and safely.
  • The privacy and confidentiality of survey participants is our utmost priority. Participation in the survey is completely voluntary and every effort will be taken to maintain the confidentiality of people experiencing homelessness. Data obtained from the surveys are aggregated so that the published results cannot be used to identify people.
  • Resource Cards: We will use ICountPtbo as an opportunity to provide information on available services. Resource cards will be provided to those who show interest, regardless of their participation in the survey.


  1. Why is a National Count taking place?
  • Historically, it has been difficult to compare data on homelessness across Canadian communities.
  • One of the greatest barriers to comparability is the difference in data collection processes used across the Country.
  • As such, federal government requires that all participating communities ask a set of Core Survey Questions. The Core Questions include items intended to identify whether the respondent is homeless for the purpose of the count, to provide some demographic information about the homeless population and to highlight potential service needs.
  • Communities can now compare their data with other communities regionally, provincially and nationally.
  • A coordinated survey puts us one step closer to a national picture of homelessness!


  1. What’s included in the ICountPtbo survey?
  • The methodology and survey design were developed through extensive research and consultation with experts along with feedback from Canadian communities that have previously conducted counts.
  • The survey method used is that recommended for use by the U.S. Department of Housing and Urban Development (HUD) to ensure a statistically valid survey methodology.
  • A widely endorsed quality assurance method is in place to aid in ensuring that the outdoor estimate is as accurate as possible.

A PiT Count Survey Form has three distinct components:

  1. The opening script, used by volunteers to obtain consent from potential participants;
  2. The screening questions, used by volunteers to determine who is eligible to participate in the survey;
  3. The survey questions, asked by volunteers to gather data on people who are experiencing homelessness.


What's New

Paint the Town Red


Today in the Hunter Street alley, Jim Russell CEO of United Way of Peterborough & District was joined by Campaign Chair, Megan Murphy, Paint the Town Red 2018 Co-Chairs Laura Crann (Ashburnham Realty) and Ashley Vititoe (Gauvreau and Assoicates) along with a variety of participating restaurants to announce the launch of the 6th annual Paint the…

Read More

Megan Murphy Announced as 2018 Campaign Chair


Jim Russell, CEO United Way Peterborough & District, announced that Megan Murphy, local radio personality and film maker, will be leading United Way’s 77th community campaign in the fall of 2018.  Russell enthusiastically stated that “Megan’s deep Peterborough roots, artistic spirit, and community leadership makes her a natural choice to lead our campaign.” Megan was…

Read More